Make sure you use a trusted home and pet sitter
Posted on 3 July, 2017
A recent newspaper article highlighted just how important it is to choose a reputable company when looking for someone to take care of your home and pets. This very sad tale, where a couple left their two young dogs with a sitter when they went on holiday, ended in tragedy.
The sitters returned to find that one of the dogs had died. Although the vets report indicated it was just an unfortunate accident, how the incident was dealt with caused the owners a great deal of stress.
While things can sometimes happen when animals are being looked after, choosing a company that employs professional and reliable people to look after pets is paramount and can help minimise the risks.
Unlike many other companies, here at Homesitters Ltd all our homesitters are employees, rather than working on a contract basis.
Our homesitters are all fully vetted and each one has passed a rigorous three hour interview process at our Head Office, plus we carry out background checks covering the previous 20 years of experience and employment.
We have very stringent rules and guidelines about how our homesitters work, including that they are only allowed to leave a property for three hours at any one time, during the day and one hour in the evening. Our homesitters are meticulous in sticking with this rule and wouldn’t travel too far from the property that they could end up being longer than expected.
All our homesitters have a preliminary meeting with new clients to familiarise themselves with the home and routines of any pets. Whilst homesitters are on assignment we check-in with them regularly to ensure everything is going well, and post assignment, we ask for feedback from both the client and homesitter to check everything went as expected.
We also provide a 24/7 emergency back-up support service 365 days a year for our homesitters on assignment, which no other home sitting company does. This is a dedicated person at the end of the phone, not an automated hotline. This means should something happen our homesitters know that there is always someone available to assist them in dealing with any issue that arises.
We are also fully endorsed by leading insurers and we hold Employer’s Liability, Public Liability and Professional Indemnity cover.
If you are looking for a professional house sitting company to look after your home and pets when you go on holiday, please get in touch by calling us on 01296 630 730 to discuss your requirements.